Training That Drives Adoption. Not Just Completion.
Effective training isn't just content delivery — it's change management in the classroom. We design and manage end-to-end training programs for complex technology implementations, built around your users, your timeline, and your definition of adoption.
Curriculum development services:
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Large or small scale training planning
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Course design & development
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Train the trainer coaching
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Custom instructor materials
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User experience initiatives
Erika Chancellor brings deep expertise from her years managing curriculum planning and courseware development for Oracle University — and she doesn't do cookie-cutter. Every engagement starts with a comprehensive needs analysis, because every audience is different. From there, The Productivity Firm manages the entire development process — with established milestones and approval checkpoints to ensure every course and material we deliver is in full compliance with your templates and program goals. We embed into your process. You stay in control.
Erika Chancellor
Training Guru & User Experience Advocate
When should we include the training specialists in the project?
This is a great question.
Most organizations include their HR, training staff, or some unsuspecting employee with a mortal fear of public speaking about two weeks before go-live.
Just kidding... When most users are asked how they got trained for their jobs, they laugh or highlight a wonderful discussion held with their predecessor as they packed up their desk... not kidding.
Through extensive research and experience we have narrowed the correct answer to this great question to a very specific day: